WD2000: Error Submitting Form in Forwarded or Reply Message (212927)

The information in this article applies to:

Microsoft Word 2000
Microsoft Outlook 2000

This article was previously published under Q212927

SYMPTOMS

If you use Microsoft Outlook, with Microsoft Word as your e-mail editor, when you forward or reply to an HTML mail message containing a form, the ACTION attribute of the FORM tag is removed. If you submit the form, you may receive a message in your Web browser indicating the page cannot be displayed.

This problem does not occur if you are submitting a form from the original e-mail message; however, it does occur if you are submitting the form in a forwarded or reply message.

NOTE: This problem only occurs when you set Word to be your e-mail editor.

CAUSE

The FORM tag in the forwarded or reply message loses the ACTION attribute. For example, the FORM tag changes from something like this

<form method=Get action=<WWLINK TYPE="GENERIC"
VALUE="http://wordtest/webscripts/tools/form-parse.exe">
http://wordtest/webscripts/tools/form-parse.exe</WWLINK>
enctype="application/x-www-form-urlencoded">

to this:

<form method=Get enctype="application/x-www-form-urlencoded">

WORKAROUND

To work around this problem, disable Word as your e-mail editor before you open the message and submit the form. To do this, follow these steps:

Start Microsoft Outlook.
On the Tools menu, click Options.
On the Mail Format tab, click to clear the Use Microsoft Word to edit e-mail messages check box, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:	Major	Last Reviewed:	5/22/2003
Keywords:	kbbug kbnofix KB212927