You receive an "MPEG16: Create 32 Test_CDM unsuccessful" when you try to insert a movie from the selected file in PowerPoint 2000 (212409)
The information in this article applies to:
- Microsoft PowerPoint 2000
This article was previously published under Q212409 For a Microsoft PowerPoint 97 for Windows version of
this article, see
178291. Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry SYMPTOMS When you try to insert a movie file (a .avi, .qt, .mov,
.dat, .mpg, .mpa, .mpv, .enc, .m1v, .mp2, .mpe, .mpeg, .mpm, .au, .snd, .aif,
.aiff, or .aifc) into Microsoft PowerPoint 2000, you may receive one of the
following error messages: MMSYSTEM281 This file could not
be played. Check the file name or install a driver that supports this type of
file. MMSYSTEM348 This file could not be
played. Check the file name or install a driver that supports this type of
file. MMSYSTEM296 This file could not be
played. Check the file name or install a driver that supports this type of
file. PowerPoint couldn't insert a movie from
the selected file. MPEG16: Create 32 Test_CDM
unsuccessful CAUSE This problem may occur if you insert a movie file by
pointing to Movies And Sounds on the Insert
menu, and then you click Movie From File.
The
problem occurs if the installation of a third-party party program, such as
Apple QuickTime for Windows, makes modifications to the [mci extensions]
section in the Win.ini file. The [mci extensions] section determines the driver
that the movie file format uses. The native media player in PowerPoint must use
the MPEGVideo driver. The MPEGVideo driver makes a call to the Mciqtz.drv file.
If this setting has changed, the problem occurs.
Note This problem may also occur if the Mciqtz.drv file is absent from
your system folder. The Mciqtz.drv file is a driver for ActiveMovie.
RESOLUTION To resolve this problem for Microsoft Windows 95, Microsoft
Windows98 and Microsoft Windows Millennium Edition (Me), follow these steps:
- Click Start, click Run,
and then in the Open line, type Sysedit to display the
System Configuration Editor.
- Click the System.ini window, locate the [mci] section, and then look for the following entries:
[mci]
AVIVideo=mciavi.drv
MPEGVideo=mciqtz.drv
If any one of the entries is absent, type the entry as shown.
- In the System.ini window, look for the following entries:
MPEGVideo=MPEG16.dll
qtwvideo=c:\windows\system\mciqtw.drv
If the entries exist, edit the entries so that they appear as follows:
;MPEGVideo=MPEG16.dll
;qtwvideo=c:\windows\system\mciqtw.drv
- Click theWin.ini window, locate the [mci extensions] section, and then look for the following entries:
[mci extensions]
avi=AVIVideo
qt=MPEGVideo
mov=MPEGVideo
dat=MPEGVideo
mpg=MPEGVideo
mpa=MPEGVideo
mpv=MPEGVideo
enc=MPEGVideo
m1v=MPEGVideo
mp2=MPEGVideo
mp3=MPEGVideo
mpe=MPEGVideo
mpeg=MPEGVideo
mpm=MPEGVideo
au=MPEGVideo
snd=MPEGVideo
aif=MPEGVideo
aiff=MPEGVideo
aifc=MPEGVideo
If any one of the entries is absent, type the entry as shown.
- On the File menu, click
Save, and then close the System Configuration Editor.
- Start PowerPoint.
On the Insert
menu, point to Movies And Sounds, and then click
Movies From File. - In the Insert Movie dialog box, locate the
movie file that you want to insert, and then click OK.
If all the references are correct in the System.ini file and in
the Win.ini file, you can insert a movie correctly into PowerPoint. By default,
the installation of PowerPoint modifies the System.ini file and the Win.ini
file with the information previously described. To resolve this
problem for Microsoft Windows NT, Microsoft Windows2000 and Microsoft Windows
XP, follow these steps. Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk. - Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate, and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCI - Look for the following registry entry:
AVIVideo REG_SZ mciavi.drv - If the entry is different from these settings, change the
entry. To do so, follow these steps:
- Right-click AVIVideo, and then select
Modify.
- Change the Data value to mciavi.drv.
- Locate, and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCI32 - Look for the following registry entry:
AVIVideo REG_SZ mciavi32.dll - If the entry is different from these settings, change the
entry. To do so, follow these steps:
- Right-click AVIVideo, and then select
Modify.
- Change the Data value to mciavi32.drv.
- Locate, and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCIExtensions - Look for the following registry entries:
[mci extensions] avi=AVIVideo qt=MPEGVideo mov=MPEGVideo dat=MPEGVideo mpg=MPEGVideo mpa=MPEGVideo mpv=MPEGVideo enc=MPEGVideo m1v=MPEGVideo mp2=MPEGVideo mp3=MPEGVideo mpe=MPEGVideo mpeg=MPEGVideo mpm=MPEGVideo au=MPEGVideo snd=MPEGVideo aif=MPEGVideo aiff=MPEGVideo aifc=MPEGVideo - If any one of the entries is absent, add the entries. To
do so, follow these steps:
- Right-click MCI Extensions, click
New, and then select New String Value.
- Name the value mov (or qt or whatever the name is that
is missing from the earlier list).
- Press ENTER.
- Right-click the new key, and then select
Modify.
- For Data Value, type the value on the right of the =
sign in the list above--for example, the value for snd would be MPEGVideo. Click OK.
- Quit Registry Editor.
Modification Type: | Minor | Last Reviewed: | 9/10/2004 |
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Keywords: | kbsetup kbtshoot kb3rdparty kberrmsg kbgraphic kbprb KB212409 |
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