WD2000: Invalid Page Fault When You Apply Font Animation to Footer (211532)



The information in this article applies to:

  • Microsoft Word 2000

This article was previously published under Q211532

SYMPTOMS

When you apply any font animation text effect to the word "Confidential" in the footer of a document that is based on the Contemporary Memo template, one of the following error messages appears:

Microsoft Windows 98

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:
WINWORD caused an invalid page fault in MSO9.DLL at 015f:3099359f.
NOTE: The actual memory address may vary.

-or-

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:
WINWORD caused an invalid page fault in WINWORD.EXE at 015f:300b307b.
NOTE: The actual memory address may vary.

Microsoft Windows NT 4.0

An application error has occurred and an application error log is being generated.

WINWORD.exe Exception: access violation (0xc0000005), Address: 0x307c97c2

Microsoft Windows 2000

Winword.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.

WORKAROUND

To work around this problem, do not apply font animation text effects to the word "Confidential."

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:12/13/2000
Keywords:kbbug KB211532