Setup from CD-ROM Drive Cannot Finish on Toshiba Portege 320CT (211111)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q211111

SYMPTOMS

When you are running Windows 2000 Setup on a Toshiba Portege 320CT, Setup may lose access to the CD-ROM drive and be unable to continue.

CAUSE

This behavior can occur if the Toshiba Portege 320CT contains BIOS revision 6.30 or earlier.

RESOLUTION

Upgrade the BIOS on this computer to the latest version compatible with Advanced Configuration and Power Interface (ACPI). This should be version 6.3A or later. Please contact the computer's manufacturer to obtain the latest version of the BIOS.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbHardware kbprb kbsetup KB211111
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