OLEXP: Err Msg: No Other E-mail Accounts Could Be Found (211005)


The information in this article applies to:

  • Microsoft Outlook Express 5.0 for Windows NT 4.0
  • Microsoft Outlook Express 5.0 for Windows 98
  • Microsoft Outlook Express 5.0 for Windows 95
This article was previously published under Q211005
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you try to import Internet Mail Access Protocol (IMAP) e-mail account settings into Outlook Express, you may receive the following error message:

No other e-mail accounts could be found.

CAUSE

This problem can occur because Outlook Express does not support importing IMAP e-mail account settings.

RESOLUTION

To work around this problem, manually enter your IMAP e-mail account settings:

  1. In Outlook Express, click Accounts on the Tools menu.
  2. Click Add, and then click Mail.
  3. Follow the instructions on the screen to finish manually entering your IMAP e-mail account settings.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:6/29/2004
Keywords:kberrmsg kbprb kbui KB211005
©2004 Microsoft Corporation. All rights reserved.