WD97: Printing Slow When Printing Text Boxes Under Windows NT 4.0 (209483)
The information in this article applies to:
- Microsoft Word 97 for Windows
- the operating system: Microsoft Windows NT 4.0
This article was previously published under Q209483 SYMPTOMS
When you print a Word document containing text in text boxes on a Hewlett-Packard LaserJet printer, the document print file may be very large and the document prints slowly.
CAUSE
This is a known problem with the Hewlett-Packard LaserJet printer drivers shipped with Microsoft Windows NT 4.0.
RESOLUTION
To resolve this problem, download and install the latest Hewlett-Packard LaserJet printer driver available for your printer. To download the latest Hewlett-Packard printer driver, please visit the following Hewlett-Packard Web address:
For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION
When you print using a Hewlett-Packard LaserJet printer driver, font information for the text is usually downloaded to the printer. However, the shipped Hewlett-Packard LaserJet printer drivers cannot understand a text box, so the printer driver converts it to a bitmap. The bitmap causes the increased file size and the slower than normal printing of the document.
| Modification Type: | Major | Last Reviewed: | 6/1/2001 |
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| Keywords: | kbbug KB209483 |
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