Server Timed Out Error Occurs When Publishing or Recalculating Hyperlinks (209391)


The information in this article applies to:

  • Microsoft FrontPage 98 for Windows
This article was previously published under Q209391
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you publish a large Web, or publish over a slow link, a "server timed out" error may occur in the client.

CAUSE

This can be caused by either a short CGI timeout setting on the server or by the amount of data in the Web itself. If the server cannot process the Web in a certain amount of time (determined by the CGI timeout setting on the server), this error message occurs. The client itself can also produce this message if it does not get a response from the server after a few minutes.

RESOLUTION

Increase the time-out value on the server. To do this on an IIS computer, do the following:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


For IIS 3.0:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate the following key in the registry: 
          HKEY_LOCAL_MACHINE/system/currentcontrolset/services/w3svc/parameters/Scripttimeout
  3. On the Edit menu, click DWORD, select Decimal, type a value between 10 - 2,147,883,648 (seconds), and then click OK.
  4. Quit Registry Editor.


For IIS 4.0
  1. Click Start and point to Programs.
  2. Point to Windows NT 4.0 Option Pack.
  3. Point to Microsoft Internet Information Server.
  4. Click Internet Service Manager.
  5. Right-click the server name (not the virtual server, but the name of the computer).
  6. Click Properties.
  7. Click the Edit button.
  8. Click the Home Directory tab.
  9. Click the Configuration button.
  10. On the Process Options tab, choose the section for CGI Configurations.
  11. Type in the new timeout value in seconds (use a value between 10 - 2,147,883,648).
  12. Click OK three times.

WORKAROUND

When you have published successfully, you can shorten the amount of time it takes to publish by checking the "Publish changed pages only" check box.

MORE INFORMATION

For more information regarding CGI timeouts on UNIX visit:

http://www.rtr.com/fpsupport/faq98g.htm#timeouts

Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kbprb KB209391
©2002 Microsoft Corporation. All rights reserved.