Setup Cannot Find CD-ROM on Computer with Multiple CD-ROM Drives (205874)
The information in this article applies to:
This article was previously published under Q205874 SYMPTOMS
When Windows 98 Setup starts the last time, you may receive the following error message:
Please insert the disk labeled 'Windows 98 CD-ROM', and then click OK.
When you try to browse to find the Windows 98 CD-ROM, you cannot find the CD-ROM drive in the browse list.
CAUSE
This issue can occur if you have multiple CD-ROM drives installed on the computer, one using real-mode drivers and another using protected-mode drivers, and you are running Windows Setup using the real-mode CD-ROM drive. Setup detects the real-mode CD-ROM drivers and disables them.
RESOLUTION
To resolve this issue, use one of the following methods:
Method 1
Start Windows Setup in the CD-ROM drive that is using the protected-mode CD-ROM drivers.
Method 2
When you receive the Windows 98 Setup error message, remove the Windows 98 CD-ROM from the CD-ROM drive that is using the real-mode drivers and insert it into the CD-ROM drive that is using the protected-mode drivers.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kbHardware kbprb kbsetup KB205874 |
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