FP2000: Cannot Access Help After Importing Files from Floppy Disk (205485)


The information in this article applies to:

  • Microsoft FrontPage 2000
This article was previously published under Q205485

For a Microsoft FrontPage 98 version of this article, see 194312.
For a Microsoft FrontPage 97 version of this article, see 182687.

SYMPTOMS

When you attempt to access FrontPage Help by clicking a command on the Help menu or in a dialog box, FrontPage Help does not appear and the floppy disk drive is accessed. If you place a disk in the floppy disk drive, FrontPage Help will appear.

To work around this problem and access FrontPage Help, follow these steps:
  1. On the File menu in FrontPage, click Exit.
  2. Restart FrontPage. In the Getting Started dialog box, click OK.
  3. On the Help menu, click Microsoft FrontPage Help.

CAUSE

This behavior occurs after you have imported files from either a floppy disk or a removable disk, and then removed the disk from the disk drive.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/1/2001
Keywords:kbbug KB205485
©2002 Microsoft Corporation. All rights reserved.