Windows NT Diagnostics Does Not Locate a Client Computer (203043)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q203043

SYMPTOMS

Windows NT Diagnostics in the Systems Management Server (SMS) Administrator console relies solely on name resolution to locate an SMS client. The following error message is displayed if a computer that is running the SMS Administrator console is not able to locate an SMS client through name resolution:
A Windows NT system named \\Computer name could not be found on the network

CAUSE

Windows NT Diagnostics in the SMS Administrator console does not use the client's IP address from the SMS database. It uses only name resolution to locate the SMS client.

WORKAROUND

As a workaround, run the following command to invoke Windows NT Diagnostics using the client's IP address:

winmsd.exe \\IP address


Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbHelpDesk kbprb KB203043