Page xxv: Microsoft Mail Not Found in Information Services (201110)
The information in this article applies to:
- MSPRESS Microsoft Team Manager 97 Step by Step ISBN 1-57231-217-3
This article was previously published under Q201110 SYMPTOMS
Page xxv, step 2, asks you to be sure that Microsoft Mail is the only information service selected in the "Use The Following Information Services" list box. However, the list of information services may not include Microsoft Mail.
CAUSE
The Microsoft Mail information service requires Msfs32.dll to be installed in your Windows\System directory. If this DLL file is not present, Microsoft Mail will not appear in the information services list.
RESOLUTION
To resolve this issue, use the appropriate method for your operating system.
If you have Windows NT
Copy Msfs32.dll from the Windows NT CD-ROM to the \%SYSTEMROOT%\System32 directory.
If you have Windows 95- Copy EXTRACT.EXE from Disk 1 of the Microsoft Windows 95 diskette pack, or from the root directory of your Microsoft Windows 95 CD-ROM. (If you have the Microsoft Windows 95 CD-ROM and you do not find EXTRACT.EXE in the root directory, please skip to step 5.)
- Click Start, point to Programs, and then click MS-DOS Prompt.
- If you have Microsoft Windows 95 on 3 1/2" diskettes, type the following command into the MS-DOS window:
EXTRACT A:\WIN95_07.CAB MSFS32.DLL /L C:\WINDOWS\SYSTEM
Replace "A:" with the drive letter of your 3.5" drive if necessary. - If you have Windows 95 on a CD-ROM, type the following command into the MS-DOS window:
EXTRACT D:\WIN95_06.CAB MSFS32.DLL /L C:\WINDOWS\SYSTEM
Replace the "D:" with the drive letter of your CD-ROM if necessary. - The proper file should now be installed in your system directory. Please close any open windows and begin the directions on page xxiv once again.
| Modification Type: | Major | Last Reviewed: | 12/9/2000 |
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| Keywords: | kbdocerr kbdocfix kbprb KB201110 |
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