How to compact Outlook PST and OST files in Outlook 2000 (CW) (196990)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q196990
For a Microsoft Outlook 97 version of this article, see 176664.
For a Microsoft Outlook 98 (CW) version of this article, see 179868.
For a Microsoft Outlook 98 (IMO) version of this article, see 179870.
For a Microsoft Outlook 2000 (IMO) version of this article, see 196890.
For a Microsoft Outlook 2002 version of this article, see 289987.
For a Microsoft Office Outlook 2003 version of this article, see 289987.


NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SUMMARY

This article describes how to compact the Personal Folders file (PST) or Offline Store file (OST) in Microsoft Outlook, to eliminate deleted item space and recover room on your hard disk.

MORE INFORMATION

To conserve space on your computer's hard disk, you can delete unwanted items from the various PST and/or OST folders and then compact the files to make them smaller.

NOTE: Deleting the unwanted items from each folder only moves them to the Deleted Items folder, which is in the same file. You must delete the items from the Deleted Items folder to permanently delete them, so that Outlook can compact the file.

The compacting process does not remove all the free space from the file. It leaves either 16 kilobytes (KB) or 4 percent of the file size (before compacting) whichever is greater.

To be compacted, a file must meet the following requirements:

  • The file must be 16 KB or larger.
  • The file must have at least 16 KB of space freed since the last time it was compacted.
You can start Outlook file compaction manually, or run it automatically in the background.

Automatic Background Compaction

PST files that are not on your computer may require manual compaction, due to interactions between the computer where the PST files are stored and your computer.

Automatic compaction takes place as an idle task in the background. The following conditions must be true for this background task to take place:

  • Outlook must be running.

    -and-
  • The computer must not be engaged in other CPU-intensive tasks such as copying or downloading files.

To Manually Start PST Compaction

  1. On the Tools menu, click Services.
  2. Click to select Personal Folders, and then click Properties.
  3. On the General tab, click Compact Now.
  4. Click OK twice.

To Manually Start OST Compaction

  1. On the Tools menu, click Services.
  2. Click to select Microsoft Exchange Server, and click Properties.
  3. On the Advanced tab, click "Offline Folder File Settings."
  4. Click Compact Now.
  5. Click OK three times.
Modification Type:MinorLast Reviewed:8/11/2004
Keywords:kbhowto KB196990
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