XADM: Macintosh Attachments Have Two Sets of Double Quotes Around Name (196853)

The information in this article applies to:

Microsoft Exchange Server 5.5
Microsoft Exchange Server 5.5 SP1
Microsoft Exchange Server 5.5 SP2

This article was previously published under Q196853

SYMPTOMS

When a message that originates from a Macintosh client is processed through the Internet Mail Service, if the name of the attachment includes a set of double quotes, the Internet Mail Service adds another set to the file name.

For example, if a message from a Macintosh client has an attachment with the name "filename", the Internet Mail Service adds another set of double quotes to the name changing it to ""filename"".

CAUSE

The Internet Mail Service incorrectly recognizes the quotes as part of the filename.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

   Component: Message Transfer Agent (MTA)

   File Name    Version
   -----------------------
   Gapi32.dll   5.5.2504.0
   Mdbmsg.dll   5.5.2504.0
   Store.exe    5.5.2504.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Serverversion 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE EXC55SP3Fix kbbug kbfix kbQFE KB196853