XADM: "Unable to display folder..." in Outlook 97 After MSW Runs (196165)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q196165

SYMPTOMS

After using the Microsoft Exchange Server Move Server Wizard to move a server, Outlook 97 toolbars don't work correctly. If you click on any of the folders displayed in the Outlook bar, the error message below is displayed in a dialog box in the client:
Unable to display folder. Folder no longer exists.

CAUSE

This is by design in Outlook. If a folder's path changes, Outlook will not be able to find it.

WORKAROUND

Users with this problem will need to recreate their Outlook toolbar.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB196165
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