OL98: How to Remove and Replace the Exchange Server Service (196116)


The information in this article applies to:

  • Microsoft Outlook 98
This article was previously published under Q196116
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu, click About Microsoft Outlook. In About Microsoft Outlook, you should see "Corporate" if you have the Corporate Workgroup installation.

SUMMARY

If you experience Microsoft Exchange Server related problems with Microsoft Outlook 98, you may need to remove and reinstall the Microsoft Exchange Server service support files.

MORE INFORMATION

Removing and reinstalling the Microsoft Exchange Server service support files for Outlook is a two step process. You must:

  • Manually delete the service support files.
  • Replace the deleted files with the original Outlook files.

Remove the Exchange Server Service Support Files

To remove the Microsoft Exchange Server service support files, follow these steps:

  1. Click Start, point to Programs, and then click Windows Explorer.
  2. Move to the \Windows\System folder and rename or delete the following files:

    Emsabp32.dll
    Emsmdb32.dll
    Emsui32.dll
    Emsuix32.dll

    NOTE: The default location is C:\Windows\System for Windows 95/98 or C:\Winnt\System32 for Windows NT.

Replace the Microsoft Exchange Server Service Support Files

To replace the deleted support files from the original media, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click the Add/Remove Programs icon.
  3. Click Microsoft Outlook 98, and then click Add/Remove.
  4. Click Rerun Outlook 98 Setup.
Modification Type:MajorLast Reviewed:7/28/1999
Keywords:kbhowto KB196116
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