SMS: Package Distribution Fails If Updating of Master Package Fails (195936)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q195936

SYMPTOMS

When Despooler fails to update the stored master copy of a package, it creates a "retry" instruction for the job. However, the retry does not refresh existing distribution servers even though the original job specified that existing distribution servers be refreshed.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later: 
   Date      Time        Size    File name   Platform
   --------------------------------------------------
   9/28/98   4:23pm      254,400 Smsinst.dll (Intel)
   9/28/98   4:21pm      481,040 Smsinst.dll (Alpha)

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server:

  1. Stop the SMS Executive service.
  2. Close all Systems Management Server applications (including the SMS Administrator program, SMS Database Manager, and so on).
  3. Replace the Smsinst.dll file in the <SMS_root>\Site.srv\<platform>.bin directory with the hotfixed version.

    NOTE: You can perform this step automatically by running Hotfix.exe with the Hotfix.ini file that is provided.
  4. Restart the SMS Executive service.
Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbQFE KB195936
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