My Personal Tutor: Sound Is Distorted When You Run Program (195344)



The information in this article applies to:

  • Microsoft My Personal Tutor: Sam's Hide and Seek Adventure 1.0
  • Microsoft My Personal Tutor: Sky's Space Station Voyage 1.0
  • Microsoft My Personal Tutor: Turru's Daring Sea Quest 1.0

This article was previously published under Q195344

SYMPTOMS

When you run one of the My Personal Tutor programs listed earlier in this article, the sound may be distorted. The sound quality is especially poor when you sign in to the program.

CAUSE

This behavior can occur if both of the following conditions are true:
  • You are running a My Personal Tutor 1st & 2nd grade title on a Microsoft Windows 95-based computer.
  • An ES1788 PnP sound card is installed in the computer.

RESOLUTION

To resolve this issue, download and install the latest sound driver for the ES1788 PnP sound card from the following ESS Technology Web site:

MORE INFORMATION

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:11/4/1999
Keywords:kb3rdparty kbenv kbprb kbsound KB195344