PRB: Uninstalling Outlook 98 Removes DAO from System (195099)


The information in this article applies to:

  • Microsoft Outlook 98
  • Microsoft Office 97 for Windows
This article was previously published under Q195099

SYMPTOMS

After you uninstall Outlook 98, your applications that use DAO fail to run. Also, the following error message appears in Visual Basic before it terminates:
Can't Find file DAO350.dll

CAUSE

Outlook 98 improperly installs and uninstalls DAO when it is installed during a full install. The uninstall automatically unregisters the DAO350.dll and DAO is no longer available to the system.

RESOLUTION

Do one of the following to work around this problem:
  • Re-install the DAO application that is no longer working.
  • If DAO350.DLL exists in the following directory: 
    C:\Program Files\Common Files\Microsoft Shared\DAO

    then select Run from the Start menu and type the following:

    Regsvr32 C:\Program Files\Common Files\Microsoft Shared\DAO\DAO350.DLL

    This re-registers DAO.

STATUS

Microsoft has confirmed this to be a bug in Outlook 98.

(c) Microsoft Corporation 1998, All Rights Reserved. Contributions by Richard T. Edwards, Microsoft Corporation
Modification Type:MajorLast Reviewed:10/20/2003
Keywords:kbprb KB195099
©2003 Microsoft Corporation. All rights reserved.