PPTP May Refuse Connections When VPNs Are Free (194465)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0

This article was previously published under Q194465

SYMPTOMS

Your Windows NT Server computer running the Point to Point Tunneling Protocol (PPTP) may encounter periods where all new client connections will be refused. These periods only last three to five seconds but can happen even when there are Virtual Private Network (VPN) adapters still available.

CAUSE

This problem only happens when clients are dialing in using NetBEUI. The clean up period after a VPN bound to NetBEUI can last three to five seconds. During this period, the VPN will refuse any connections. When the VPN refuses the connection, the server then thinks that all the connections are being used and refuses the entire connection instead of passing the connection on to another VPN.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:MajorLast Reviewed:6/29/2004
Keywords:kbbug kbfix KB194465