Research Organizer: PC-Cillin II Finds Virus in Soccer.ero File (193383)

The information in this article applies to:

Microsoft Encarta 98 Research Organizer 1.0

This article was previously published under Q193383

SYMPTOMS

When you use the virus protection program PC-Cillin to scan your hard disk, you may receive a warning message that the Soccer.ero file located in the following folder contains the WORD-Wazzu.BP-Z virus

   <drive>:\Program Files\Microsoft Reference\Encarta Encyclopedia
   \Sample Projects\Soccer.ero

where <drive> is the letter of the drive on which Encarta 98 Research Organizer is installed.

CAUSE

This behavior can occur if the PC-Cillin virus signature file is outdated.

RESOLUTION

To resolve this issue, TouchStone Software recommends that you upgrade to PC-Cillin 3.0, or upgrade the PC-Cillin scan engine to the version that supports pattern file 326 or later.

To obtain the PC-Cillin 3.0 upgrade, call the TouchStone Software order desk at (800) 932-5566 or visit the PC-Cillin II Internet Virus Lab.

To obtain the PC-Cillin scan engine upgrade, visit the following TouchStone Software Web site:

http://www.checkit.com

MORE INFORMATION

For more information about PC-Cillin, visit the TouchStone Software Technical Support Chat Room at the following Web address:

http://www.checkit.com/chatroom/chatroom.htm

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Modification Type:	Major	Last Reviewed:	8/12/1999
Keywords:	kb3rdparty kbprb KB193383