MIFs Not Processed After Applying Hotfix for Q188880 (192922)

SYMPTOMS

After implementing the hotfix described in Microsoft Knowledge Base article Q188880, "SMS: OSR2 and Internet Explorer 4.0 Inventoried as Windows 98", delta MIF files are not processed. The following errors are displayed in the Datalodr.log file (note that the entries that begin with "SQL" only appear if SQL Tracing is enabled):

SQL>>>select * from Operating_System_COMM where datakey = 7 SQL>>>>> Done. CGroup::IsGroupInDatabase - MIF type does not match type in Defined Group for Attribute Installation Date in Group MICROSOFT|OPERATING_SYSTEM|1.0 finished processing current machine. Cannot process MIF X00000000.MIF, moving it to BADMIFS

CAUSE

This problem can occur if inventory has previously been taken using the hotfix described in Microsoft Knowledge Base article 159087, "SMS: Does Not Identify Pentium Pro (P6) Processor Speeds". As a result, any delta MIF files created using the hotfix mentioned in 188880, "SMS: OSR2 and Internet Explorer 4.0 Inventoried as Windows 98", are not processed.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date     Time           Size         File name   Platform
   ---------------------------------------------------------
   8/6/98   7:15pm         536,608      Base4.dll   (Intel)
   8/6/98   7:13pm         917,264      Base4.dll   (Alpha)

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server:

Stop the SMS Executive service.
Close all Systems Management Server applications (including the SMS Administrator program, SMS Database Manager, and so on).
Replace the Base4.dll file in the <SMS_root_directory>\Site.srv\<platform>.bin directory with the hotfixed version.
Restart the SMS Executive service.