OLEXP: Unable to Scroll Through Display Names in Outlook Express (191682)


The information in this article applies to:

  • Microsoft Outlook Express 4.0 for Windows NT 4.0
  • Microsoft Outlook Express 5.0 for Windows 98
  • Microsoft Outlook Express 4.0 for Windows 95
  • the operating system: Microsoft Windows 98
This article was previously published under Q191682

SYMPTOMS

When you attempt to change the display name of a Windows Address Book entry, you may be unable to scroll through the list of display names in the entry's Properties dialog box.

CAUSE

This behavior can occur if you use the TAB key to select the Display box, and then attempt to use the ARROW keys to scroll through the list of display names.

RESOLUTION

To change the display name using the keyboard, perform the following steps:

  1. Use the TAB key to select the Display box.
  2. Press ALT+DOWN ARROW to view the list of display names.
  3. Use the ARROW keys to select a name, and then press ENTER.
  4. Use the TAB key to select OK, and then press ENTER.
Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kbprb kbui KB191682
©2004 Microsoft Corporation. All rights reserved.