"Unable to Download Components" Adding Optional Components (190830)
The information in this article applies to:
- Microsoft Internet Explorer 1.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 3.x for Windows 95
- Microsoft Internet Explorer 4.x for Windows 95
- Microsoft Internet Explorer 2.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.01 for Windows NT 4.0
- Microsoft Internet Explorer 3.02 for Windows NT 4.0
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- Microsoft Internet Explorer 4.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 5.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.5 for Windows NT 4.0
This article was previously published under Q190830 SYMPTOMS
When you try to add Internet Explorer components by clicking Product
Updates on the Help menu or by using the Add/Remove Programs tool in
Control Panel, you cannot add components from the Internet Explorer
CD-ROM and you are prompted to connect to the Web. If you choose not
to connect, you receive the following error message:
Unable to download components
CAUSE
When you try to add a component by clicking Product Updates on the Help
menu or by using the Add/Remove Programs tool in Control Panel, you are
directed to the Microsoft Windows Update for Internet Explorer Web site
for the latest versions of any updates.
RESOLUTION
To install additional components from the Internet Explorer CD-ROM, insert
the CD-ROM, and then click Add Components.
STATUS
This behavior is by design.
| Modification Type: | Major | Last Reviewed: | 12/17/2003 |
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| Keywords: | kberrmsg kbprb KB190830 |
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