Cannot Play Wave Audio Files Created on Palm-size PC (190559)



The information in this article applies to:

  • Microsoft Windows CE for the Palm-size PC, Versions 2.0
  • Microsoft Windows CE for the Palm-size PC, Versions 2.1
  • Microsoft Windows CE for the Palm-size PC, Versions 2.11
  • Microsoft Windows CE for the Palm-size PC, Versions 2.12
  • Microsoft Windows CE for the Palm-size PC, Versions 3.01
  • Microsoft Windows CE for the Palm-size PC, Versions 3.01 Professional Edition
  • Microsoft Windows CE Services 2.0

This article was previously published under Q190559

SYMPTOMS

If you record a wave audio (.wav) file on a Palm-size PC (P/PC), you may be unable to play the file on a desktop computer.

CAUSE

This behavior can occur if the Mobile Voice CODEC is not installed on the desktop computer.

RESOLUTION

To resolve this issue, install the latest version of ActiveSync 3.1 on the desktop computer. ActiveSync version 3.1 is available from the following Microsoft Web site:

Modification Type:MajorLast Reviewed:9/29/2006
Keywords:kbprb kbsound KB190559 kbAudDeveloper