XFOR: Reinstalling Microsoft Exchange Connectivity Software (190019)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q190019

SUMMARY

This article explains how to uninstall and reinstall the Exchange Server 5.5 connectivity software (Notes, SNADS, OV/VM connectors) to keep the original configuration. You must back up some files and record the configuration parameters in some property pages.

MORE INFORMATION

  1. Back up the following files. The paths are given relative to the \Exchsrvr\Connect\Exchconn directory.

    *.csm
    *.msg
    *.ini
    Lsntscfg.nsf
    Dxamex\*.*
    Dxanotes\*.*
    Logs\*.*
    q\*.* (and subdirectories)
    Tables\*.*

    You need to stop the Microsoft Exchange Connectivity Controller service to back up some of these files. Stopping the Connectivity Controller also stops the Notes, SNADS, and OV/VM connectors.
  2. For each connector, record the information stored on the General and Address Space tabs. You will use this information to reconfigure these property pages after the reinstallation.
  3. For the Notes connector, record the information found on the General, Address Space, Import Container, and Export Containers tabs.
  4. Start the Exchange Server Administrator program, click the Configuration container, double-click Site Addressing in the right- hand pane, and then click the Site Addressing tab. Record the proxy rules for Notes, SNADS, and PROFS proxies.
  5. Note the Windows NT service account that the Microsoft Exchange Server Connectivity Controller service is running under. This Windows NT service account should be the same as the Exchange Server service account. You need to know the service account and password when you reinstall the software.
  6. Stop the Connectivity Controller to uninstall the Exchange Server 5.5 connectivity software. After you back up these files and record the information from the property pages, uninstall the Exchange Server 5.5 connectivity software by running Setup from the Programs\Microsoft Exchange Connectivity program group.
  7. Click Uninstall Microsoft Exchange Connectivity Software, and then click Next. When the Uninstall wizard asks whether to remove e-mail addressing components, click No.
  8. After the uninstallation is finished, obtain the Exchange Server 5.5 Standard Edition compact disc (or the Enterprise Edition compact disc, if the SNADS or OV/VM connectors were installed), and let the AutoRun procedure on the compact disc begin. Click Setup Server and Components. Then click Connector for Lotus Notes (or any of the three, if you are using the Enterprise Edition. You have to manually select the components you want in the next step.).
  9. Click Microsoft Exchange Connectivity Services, and then click Next.
  10. Select the connectors that you had installed, including the E-Mail Addressing Component for each one previously installed. Enter the service account and password you recorded in step 5.
  11. For the E-Mail Addressing dialogue box, consult the proxy rule you recorded earlier, and type the Foreign Domain Name (Notes Connector), VM Node ID (OV/VM Connector), and Distribution Group Name (SNADS Connector). Click No in each step to indicate that you do not want the addresses to be generated.
  12. After the software is installed, go back into the Exchange Server Administrator program Configuration container, double-click Site Addressing in the right-hand pane, and then click the Site Addressing tab. Verify that the Notes, SNADS, and OV/VM proxy rules are the same as you recorded earlier. If not, change the rule here, and regenerate the addresses. In terms of the Notes connector, you do NOT have to redo the Notes Configuration Utility.
  13. Perform "phase II setup" by starting the Setup program from the Programs\Microsoft Exchange Connectivity program group. Click Configure Microsoft Exchange Connector. Go through each of the Notes, SNADS, and OV/VM connectors (depending on which connectors you had installed). When the dialogue box appears warning that the Notes Configuration Utility has not been run, click Yes to accept defaults.

    Note that after Exchange Server 5.5 Service Pack 1, the Setup program for these connectors no longer requires a "phase II setup."
  14. Restore (file copy) all of the files that were backed up in step 1.
  15. Reconfigure the Notes Connector property pages according to information recorded earlier in step 2. For the SNADS and OV/VM connectors, view the property page. All information should be intact.
  16. Start the Microsoft Exchange Server Connectivity Controller service and the services for each connector, and verify that messages are flowing.
Modification Type:MajorLast Reviewed:11/6/2003
Keywords:kbhowto KB190019
©2003 Microsoft Corporation. All rights reserved.