Error -1073741670(0xC0000098) Using the HTML Administrator (190003)



The information in this article applies to:

  • Microsoft Internet Information Server 4.0

This article was previously published under Q190003
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

When attempting to use the HTML version of the Internet Service Manager (also known as the HTML Administration, or HTMLA) one of the following errors is displayed in Internet Explorer:
-1073741670(0xC0000098)
-1073741670 (0xc000009a)

CAUSE

Windows is unable to contact the domain controller in order to validate your user session. This usually occurs when the connection to the domain controller is lost.

WORKAROUND

To work around this problem, reestablish the connection to the domain controller.

MORE INFORMATION

Although you can log on to Windows NT using cached permissions, Internet Information Server (IIS) does not use them. IIS must communicate with the domain controller in order to validate the account.

Modification Type:MinorLast Reviewed:6/22/2005
Keywords:kbpending kbprb KB190003