PUB98: Font List Appears Blank When Font Preview Turned On (189357)


The information in this article applies to:

  • Microsoft Publisher 98
This article was previously published under Q189357

SYMPTOMS

If you select the "Preview fonts in font list" option (click Options on the Tools menu, and then click the General tab), you may not be able to see the names of the fonts in the Font list on the Formatting toolbar. You may see only the TrueType symbol, represented by "TT." If you turn this option off, the font names appear in the list.

CAUSE

This problem occurs if you are having problems with your Windows display driver. For example, you may be using an older display driver, or the display driver files may be corrupted.

RESOLUTION

Method 1: Change the Hardware Acceleration Setting (Win 95x)

Move the Hardware acceleration slide bar in the Advanced Graphics Settings dialog box so that it is positioned on the Most Accelerator Functions option. To do so, follow these steps:
  1. Right-click My Computer and then click Properties on the menu that appears.
  2. Click the Performance tab.
  3. Click Graphics.
  4. In the Advanced Graphics Settings dialog box, move the Hardware Acceleration slider to the left so that it is positioned at None.
  5. Click OK.

Method 2: Change to the VGA Display Driver

Try running Windows with the VGA display driver. If this corrects the problem, try one of the following:
  1. Contact the manufacturer of your display adapter or computer to see if there is an updated display driver available.
  2. Find out if there is an alternative display driver that is compatible with your display adapter. For example, Microsoft Windows 95 ships with a generic SVGA driver that supports many of the popular display adapters.
  3. If there is no updated or alternative display driver, try reinstalling your existing display driver.
  4. If none of the above work, and if all other Microsoft Publisher features work correctly, turn off the "Preview fonts in font list" option.
Modification Type:MajorLast Reviewed:11/9/1999
Keywords:kbdisplay kbFont kbprb KB189357
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