WD2000: Can't Merge Documents with Tracked Changes (189241)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q189241

SYMPTOMS

If you attempt to use the Merge Documents feature to merge the tracked changes in two or more copies of the same document, you may receive the following error message:
The merged documents contain unmarked changes. Do you want to merge up to the first untracked change?
NOTE: If you click OK, Microsoft Word merges only up to the first unmarked change and highlights (selects) it. Word does not add new material that is not marked as inserted text. If you click Cancel, Word cancels the merge.

CAUSE

This error message occurs when there are differences in the two documents that have not been marked as tracked changes.

WORKAROUND

To complete the merge successfully, you can either compare documents by using the Compare Documents command, or mark all differences between the copies as tracked changes.

To compare documents correctly, you must turn off the Track Changes feature, accept all tracked changes, and then run Compare Documents. To do this, follow these steps:
  1. Open the first document.
  2. On the Tools menu, point to Track Changes, and click Highlight Changes.
  3. In the Highlight Changes dialog box, click to clear the Track changes while editing check box, and click OK.
  4. On the Tools menu, point to Track Changes, and click Accept Or Reject Changes.
  5. Use the Accept and Reject buttons to review the changes in the document.
  6. Save and close the document.
  7. Repeat steps 1 through 6 for the second document.
You can now compare the first document with the second document.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For more information about comparing versions, click Microsoft Word Help on the Help menu, type how do I compare versions of a document in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Modification Type:MajorLast Reviewed:12/6/2000
Keywords:kbbug kberrmsg KB189241
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