XFOR: NNTP Service Won't Start; Err Msg: File Not Found (185769)



The information in this article applies to:

  • Microsoft Commercial Internet System 2.0

This article was previously published under Q185769

SYMPTOMS

After you upgrade from the Microsoft Windows NT Option Pack Network News Transport Protocol Server to the Microsoft Commercial Internet System (MCIS) version 2.0 NNTP Server, the NNTP Service may not start. The following error message appears:
File Not Found.
This problem usually results when the following occurs:
  1. You install the Windows NT Option Pack NNTP Server.
  2. Then you install the MCIS NNTP Server and select the Upgrade Only option.
  3. The default path for c:\inetpub\nntpfile is changed to another location.

CAUSE

Microsoft Commercial Internet System version 2.0 fails to find the nntpfile if the default path is changed during the installation.

WORKAROUND

To work around this problem, do the following:

  1. From within the Microsoft Management Console, go to the Default NNTP Server, right-click, and select Properties.
  2. Click the Home Directory tab, and modify the Local Path from c:\inetpub\nntpfile to the correct path.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 2.0.

Modification Type:MajorLast Reviewed:9/9/1999
Keywords:kbbug KB185769