Computer Hangs While Booting with HP 6L Printer out of Paper (184954)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q184954

SYMPTOMS

Your computer may stop responding (hang) when starting when you have a locally attached Hewlett-Packard HP 6L printer that is out of paper.

CAUSE

This problem is caused because OpenMonitorPort is not called until the spooler has finished initializing.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type:MajorLast Reviewed:11/25/2002
Keywords:kbbug KB184954
©2002 Microsoft Corporation. All rights reserved.