OLE Problems Using MSNDS Are Not Resolved By NWNP32 Update (184838)

SYMPTOMS

When you attempt to resolve any of the following issues by installing the updated version of the Nwnp32.nw4 file, the problems may not be resolved.

When you try to insert an object from a network location, you may receive an error message similar to one of the following messages:
- Word cannot obtain the data for the <drive>:\<path>\<filename.ext> link.

- Cannot insert object.

- The server application, source file, or item cannot be found. You should reinstall the server application.
When you attempt to set the default directory for Microsoft Word documents to a location on a mapped network drive, you may receive the following error message:
The directory is not valid.
When you attempt to use Microsoft Backup to perform a backup to a network drive mapped using the Microsoft Service for NetWare Directory Services (MSNDS), you may receive the following error message:
Microsoft backup could not create a file on the device you want to back up to. Make sure you specify a valid name for the device, and that you have the necessary network access rights, and then try again. For more information, contact your network administrator.
If you attempt to connect to the share using Network Neighborhood, you are able to do so.

CAUSE

This problem can occur if an updated version (4.00.951-4.00.958) of the Mprserv.dll file is installed on your computer.

NOTE: See the "More Information" section later in this article for a list of articles in the Microsoft Knowledge Base that document issues resolved by updated versions of Mprserv.dll file.

RESOLUTION

A supported fix for Microsoft Windows 95 (all releases) and Microsoft Windows 98 that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

This issue is resolved in Windows 95 (all releases) by the fix documented in the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 198035
TITLE : User Profiles Not Copied to Server with Updated Mprserv.dll File

The English version of this fix for Windows 98 should have the following file attributes or later:

   File name    Version     Date     Time     Size
   --------------------------------------------------------
   Mprserv.dll  4.10.2000   9/2/98   12:58m   134,144 bytes

After you apply the fix, change all three passwords in Control Panel and then restart your computer to synchronize your NT domain password.

MORE INFORMATION

For additional information about issues resolved by updates to the Mprserv.dll file, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: 181869
TITLE : Desktop Folders Are Not Deleted Under Roving Profiles

ARTICLE-ID: 181868
TITLE : Config.pol File Attributes Change After Supervisor Logs On

ARTICLE-ID: 174979
TITLE : Screen Saver Password Is Not Changed with Domain Password

ARTICLE-ID: 165402
TITLE : Windows 95 Update to Encrypt Passwords in Memory

This update also resolves the problem documented in the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 191688
TITLE : IntraNetWare Client Does Not Synchronize Windows 95 Password

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base: