OLEXP: Mouse and Keyboard May Not Respond in WordPad Message Window (184716)
The information in this article applies to:
- Microsoft Outlook Express 4.01 for Windows 95
- Microsoft Outlook Express 4.01 for Windows NT 4.0
- Microsoft Outlook Express 4.0 for Windows NT 4.0
- Microsoft Outlook Express 4.0 for Windows 95
This article was previously published under Q184716 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you click Send on the WordPad File menu and a New Message window is
displayed, the mouse may stop responding in the New Message window, and you
may be unable access menus with ALT key combinations in the New Message
window.
CAUSE
This behavior can occur if Outlook Express is your default Simple Messaging
Application Programming Interface (MAPI) client.
RESOLUTION
To work around this issue use any of the following methods:
Change the Active Program
Change the active program to another program, and then change the active
program back to the New Message window. For example, press and hold the ALT
key, and then press the TAB key to change to another program and then click
the New Message Window on the taskbar.
Click Start Twice
To regain mouse and keyboard functionality, click the Start button twice.
MORE INFORMATION
This behavior may occur in programs other than Wordpad.
| Modification Type: | Major | Last Reviewed: | 2/20/2004 |
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| Keywords: | kbenv KB184716 |
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