OFF98: Cannot Access Apple Submenus with the Keyboard (184713)


The information in this article applies to:

  • Microsoft Office 98 Macintosh Edition
This article was previously published under Q184713

SYMPTOMS

When you use the keyboard to use the Apple menus from a Microsoft Office 98 Macintosh Edition program, you cannot use the arrow keys to select the Apple submenus.

NOTE: Only the submenus on the Apple menu are affected; you can select Microsoft Office submenus with the arrow keys.

WORKAROUND

To work around this problem, press RETURN while the main menu item is selected. For example, to open the Date & Time icon in Control Panel from within a Microsoft Office program, follow these steps:

  1. Press F10 to select the Apple menu.
  2. Press the DOWN ARROW key to select the Control Panels menu.
  3. Press RETURN, and then press F10.
  4. Press the arrow keys to select the Date & Time menu.
  5. Press COMMAND+O to open the Date & Time icon.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

To use the Microsoft Office menus, press F10 and use the arrow keys on the keyboard.

REFERENCES

For more information about accessibility, click the Office Assistant, type accessibility, click Search, and then click to view "Accessibility for people with disabilities."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component

Modification Type:MajorLast Reviewed:10/2/2002
Keywords:kbbug KB184713
©2002 Microsoft Corporation. All rights reserved.