GP Fault May Occur with IIS on Multiprocessor System (184288)
The information in this article applies to:
- Microsoft Internet Information Server 4.0
- Microsoft Windows NT Server 4.0 Terminal Server Edition
This article was previously published under Q184288 We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site: SYMPTOMS
A general protection (GP) fault may occur with Internet Information Server
(IIS) when running on Windows NT 4.0, Service Pack 3 on a multi- processor
system. When this problem occurs, a dialog box appears, indicating an
application exception occurred in Inetinfo.exe. The exception number is
0xC0000005.
CAUSE
During initialization of IIS, a security key pair is generated for secure
socket layer (SSL) connections. The security key may become corrupt if a
client browser connects to the IIS server before the generation of the key
is complete. If the key is corrupted, a subsequent SSL request using the
key may cause the general protection fault.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Internet Information
Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
|---|
| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB184288 |
|---|
|