XADM: Error Message: Unable to Update Public Free/Busy Data (184151)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q184151

SYMPTOMS

When you make changes to your Microsoft Outlook calendar, you may receive one of the following error messages. On a computer that is running Microsoft Windows NT, the error message is:
Unable to update public free/busy data.
On a computer that is running Microsoft Windows 95, the error message is:
"Unable to update public free/busy data. The contents of this public
folder are currently unavailable. Either the Microsoft Exchange Server
computer servicing this public folder is down or the public folder has
not been replicated to this site. See your administrator."

CAUSE

Outlook writes directly to the Free and Busy public folder. One of the error messages appears if no server in the site has a replica of the Schedule+ Free and Busy public folder or if the server containing the replica is unavailable. By default, the Free and Busy folder is created on the first server in the site.

WORKAROUND

You can wait for that server to become available (usually this is the first server in the site), or you can perform the following steps to add a replica on your server:
  1. Click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Administrator.
  2. If you are opening Exchange Administrator for the first time, click Browse to select the server that you want to administer, and then click OK.
  3. In the left pane, select the server container, and then click the plus sign (+) next to the server that contains the Free/Busy information (usually the first server in the site) to expand the branch for the server.
  4. Under the server branch, expand the Public Information Store branch, and then click Public Folder Resources.
  5. In the right pane, double-click Schedule+ Free Busy Information.
  6. Click the Replicas tab.
  7. In the Replicate folders to list, add the server that you want to contain a replica of the Free/Busy information.

MORE INFORMATION

You also see this error message if the client permissions are not set for Default Editor on the Schedule+ Free and Busy public folder. To change the client permissions:
  1. Start the Microsoft Exchange Server Administrator program.
  2. Expand the Folders container, then expand the System Folders container.
  3. Expand the Schedule+ Free Busy container, and click the folder for your site.
  4. On the File menu, click Properties.
  5. Click the Client Permissions button.
  6. Select Editor from the Roles list.
  7. Click OK, and then click OK again.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb kbusage KB184151
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