Mail or News Shortcuts Disappear from the Desktop (184025)
The information in this article applies to:
- Microsoft Internet Explorer 1.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 3.x for Windows 95
- Microsoft Internet Explorer 4.x for Windows 95
- the operating system: Microsoft Windows 98
This article was previously published under Q184025 SYMPTOMS
When you install Internet Explorer or Windows 98, any shortcut named Mail
or News located on the desktop may disappear.
Note that if you click Browser Only Installation in the Download Option
box in Internet Explorer Setup, this behavior may not occur.
CAUSE
This problem can occur because Setup automatically updates Microsoft
Internet Mail and News to Microsoft Outlook Express, and deletes the
shortcuts for Internet Mail and Internet News from the desktop. Other
shortcuts named Mail or News are also deleted.
RESOLUTION
To prevent this problem from occurring, rename any shortcut named Mail or
News before you install Internet Explorer, and then rename the shortcuts
to their original names after Setup finishes.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet
Explorer 4.0 and 4.01, and in Microsoft Windows 98.
| Modification Type: | Major | Last Reviewed: | 12/16/2003 |
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| Keywords: | kbprb kbsetup KB184025 |
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