Search Against Index Server May Contain Deleted Documents (183769)
The information in this article applies to:
- Microsoft Index Server 1.0
- Microsoft Index Server 1.1
- Microsoft Index Server 2.0
This article was previously published under Q183769
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you issue a search against Index Server, you may be returned links to
documents that have recently been deleted from the server. Clicking on
these links will return "file not found" errors.
CAUSE
This problem occurs when you index and then delete files that contain long
file names. When these files are created, Windows NT creates an 8.3 short
file name so that older applications can access the document. When Index
Server catalogs these files, it stores the information on both the long
and short file names; however, when the file is deleted, it only removes
the short file name information from the catalog. Queries that match the
document still return hits to the long file name entry in the catalog.
This entry usually is removed when a master merge occurs.
RESOLUTION
To resolve this problem, upgrade to Windows 2000 Indexing Service.WORKAROUND
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys
And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it. If you are running Windows NT, you should also update your Emergency
Repair Disk (ERD).
To work around this problem, follow these steps:
- Start the Registry Editor (Regedt32.exe).
- Set the NtfsDisable8dot3NameCreation value to 1 in the following
registry key:
HKEY_LOCAL_MACHINESYSTEM\currentcontrolset\control\filesystem\
- Restart the computer.
This prevents Windows NT from creating short file names for previous
applications.
STATUS
This problem has been corrected in Windows 2000 Indexing Service.
| Modification Type: | Major | Last Reviewed: | 9/30/2003 |
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| Keywords: | kbprb KB183769 |
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