OLEXP: Err Msg: Could Not Perform the Operation Because... (182985)
The information in this article applies to:
- Microsoft Outlook Express 5.0 for Windows NT 4.0
- Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 1
- Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 2
- Microsoft Outlook Express 4.0 for Windows NT 4.0
- Microsoft Outlook Express 5.0 for Windows 98
- Microsoft Outlook Express 4.01 for Windows 98 SP 2
- Microsoft Outlook Express 5.0 for Windows 95
- Microsoft Outlook Express 4.01 for Windows 95 SP 1
- Microsoft Outlook Express 4.01 for Windows 95 SP 2
- Microsoft Outlook Express 4.0 for Windows 95
- Microsoft Outlook Express Version 6 for Windows 98 Second Edition
This article was previously published under Q182985 SYMPTOMS
When you click a Mailto link on a Web page, you may receive the following
error message:
Could not perform the operation because the default mail client is not installed properly.
CAUSE
This behavior can occur if you use Outlook Express as your default e-mail client and the Mailto link contains more than 456 characters.
RESOLUTION
To work around this issue:
- In Internet Explorer, click Source on the View menu.
- In the Hypertext Markup Language (HTML) source code, locate the list of e-mail recipients. For example:
<A HREF="mailto:someone@somewhere.net,anyone@anywhere.net">visible
text</A>
- Select the e-mail addresses.
- Copy the e-mail addresses to the Clipboard by clicking Copy on the Edit menu.
- Quit Notepad.
- In Outlook Express, click Compose Message.
- Click the To box, and then click Paste on the Edit menu.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 7/13/2004 |
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| Keywords: | kberrmsg kbprb KB182985 |
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