Missing Error Messages When Using Diagnostic Capture (182834)


The information in this article applies to:

  • Microsoft COM Transaction Integrator for CICS and IMS 1.0, when used with:
    • Microsoft SNA Server 4.0
This article was previously published under Q182834

SYMPTOMS

Error messages developed in the recording component of a Diagnostic Capture Remote Environment (RE) are not currently logged in the Windows NT Event Log. Consequently, information gathered about the encountered error is lost.

The example detailed in the "More Information" section describes only one instance of this problem.

STATUS

Microsoft has confirmed this to be a problem in Microsoft COM Transaction Integrator for CICS and IMS version 1.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

The following is an actual example. It includes the additional information that you would expect to be written in the Event Log for this specific example.

First, create the error situation using the CedarBank tutorial as a basis.

  1. Start Microsoft Management Console (MMC) and open the COM Transaction Integrator snap-in.
  2. Right-click Remote Environments and click New...Remote Environment.
  3. Click Diagnostic Capture and then click OK.
  4. In the Capture Remote Environment Wizard, select CICS LINK as the type of RE, and then click Next.
  5. Provide your own name for a recording file and click Next.
  6. Provide your own name for the Diagnostic Capture RE and click Next.
  7. Click Finish.
  8. In the left pane of MMC, right-click the new Diagnostic Capture RE and click Properties.
  9. Click the Target tab.
  10. Select "Use responses created from the turnaround dialog."
  11. Start Windows Explorer and locate the recording file you created.
  12. Right-click the file and click Properties.
  13. Under Attribute, click to select the Read-only check box.
  14. Install Sna\Comti\Tutorials\CedarBank\CICSLink\Cedar.tlb in a new Microsoft Transaction Server (MTS) package. Use the tutorial instructions as necessary to complete the process.
  15. Use the COMTI snap-in to ensure that Cedar.tlb is associated with the new Diagnostic Capture RE.
  16. Start Sna\Comti\Tutorials\CedarBank\CICSLink\VBClient\CedarBank.exe.

    Result: The application displays a dialog box with the error message:
    (1300) COM Transaction Integrator was unable to allocate a state machine to process the method call (progress=2, hr=0x80040111).
  17. Click Exit on the dialog box.
  18. Click Start on the Windows NT Taskbar. Point to Programs, point to Administrative Tools, and then click Event Viewer.
  19. On the Log menu, click Application.
The following four error entries appear in the Event Log.

  • Event ID: 103
    Source: COMTI
    Type: Error
    Category: General
    (103) An error occurred during object creation and couldn't be reported to the client:

    Exception description: (1773) Capture could not update summary information in recording file c:\program files\sna\comti\recordings\BUG202.rcd. Make sure that the recording file is not marked as Read Only.

    Explanation: An Automation exception was formatted but couldn't be returned to the client because the error occurred during object creation. The exception shown above describes the error. An HRESULT of CLASS_E_CLASSNOTAVAILABLE was returned to the client application.

    Action: The error may be caused by communication problems or configuration errors on your system. See the exception description for corrective actions.
  • Event ID: 300
    Source: COMTI
    Type: Error
    Category: StMachDisp
    (300) COM Transaction Integrator's state machine dispenser was unable to create a new state machine object

    Progress Code: 6

    HRESULT: 0x80040111

    Explanation:
    COM Transaction Integrator was unable to create and initialize a new state machine object in response to a client request. The progress code and HRESULT above indicate the source and nature of the error.

    Action:
    Determine the meaning of the HRESULT shown above and proceed accordingly.
  • Event ID: 301
    Source: COMTI
    Type: Error
    Category: StMachDisp
    (301) COM Transaction Integrator's state machine dispenser was unable to allocate a state machine object

    Progress Code: 2

    HRESULT: 0x80040111

    Explanation:
    COM Transaction Integrator was unable to allocate a new or existing state machine object in response to a client request. The progress code and HRESULT above indicate the source and nature of the error.

    Action:
    Determine the meaning of the HRESULT shown above and proceed accordingly.
  • Event ID: 102 Source: COMTI
    Type: Error
    Category: General
    (102) COM Transaction Integrator reported the following exception to a client:

    Component: Cedar.Bank.1
    Method: cedrbank

    Exception description:
    (1300) COM Transaction Integrator was unable to allocate a state machine to process the method call (progress=2, hr=0x80040111).

    Explanation:
    An Automation exception representing an error condition was returned to a COM Transaction Integrator client. The description shown above contains more information about the exception that was reported.

    Action:
    The exception may be caused by communication problems or errors in your host application. See the exception description for corrective actions.
A change has been made such that COMTI will write additional error entries, from the recording component of the Diagnostic Capture RE, to the Event Log, such as this one for the present example.
Event ID: 803
Source: COMTI CapturePlayback
Type: Error
Category: Recording

(803) COM Transaction Integrator recording object failed to update a recording file for a capture or playback Remote Environment:

Recording File Identifier:
{6F3BF771-BE88-11D1-B04D-00C04FD5BD02}

Exception Description:
(8336) Unable to open recording
c:\program files\sna\comti\recordings\test.rcd for writing, HRESULT = 0x80030005.

Explanation:
The recording object failed in servicing a request to update the summary information in a recording file. This failure may indicate that the recording file path is invalid, that the user lacks permission to modify a file in the folder identified by the recording path, or that the recording file is read-only.

Action:
Start the COMTI Management Console. Select the Remote Environments folder. Locate the capture or playback Remote Environment associated with the recording file. Right-click to view action options, and select Properties. Select the Recording tab to view recording file information. Examine the recording file path and make sure that it is valid. If the Create Date field is blank, the recording object does not recognize the file as a valid recording, and it may be corrupted. If the Create Date field is valid, make sure that the recording is not identified as read- only. To create a new recording file, enter a unique path name and click Apply. To use a different existing recording file, use the Browse key to select a different recording file and click Open.
Modification Type:MinorLast Reviewed:3/18/2004
Keywords:kbbug kbfix KB182834
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