DMM: Word Mail Merge Document Not Listed in Direct Mail Manager (182234)
The information in this article applies to:
- Microsoft Direct Mail Manager for Windows
This article was previously published under Q182234 SYMPTOMS
When you use Direct Mail Manager to create a Word mail merge document, and
then you save the document and close Word, the document name is not listed
in the "Enter the name of your Word document" box.
NOTE: The "Enter the name of your Word document" box appears in Direct Mail
Manager when you are prompted to "Print a form letter from Microsoft Word."
If you click Next and the "Enter the name of your Word document" box is
blank, you will get the following error message:
You must enter the merge document name before clicking Next.
WORKAROUND
After you create your Word mail merge document and close Microsoft Word,
click the Browse button in Direct Mail Manager to select your Word mail
merge document. The document name will then be listed in the "Enter the
name of your Word document" dialog box and you can click on the Next button
to continue the Direct Mail Manager mail merge.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
MORE INFORMATION
After you use the Browse button to select your Word mail merge document,
the document name will be listed in the "Enter the name of your Word
document" box. If you start a new Direct Mail Manager session and create a
new Word mail merge document, the previous mail merge document name will
still be listed in the "Enter the name of your Word document" box. You must
click the Browse button and choose your newly created Word mail merge
document to get it listed in the "Enter the name of your Word document"
box.
| Modification Type: | Major | Last Reviewed: | 11/7/2000 |
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| Keywords: | kbbug KB182234 |
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