OFF98: File Is Not Opened When Double-Clicked (179998)
The information in this article applies to:
- Microsoft Office 98 Macintosh Edition
- Microsoft Excel 98 Macintosh Edition
- Microsoft Word 98 Macintosh Edition
- Microsoft PowerPoint 98 Macintosh Edition
This article was previously published under Q179998 SYMPTOMS
If you attempt to open a file that was created in one of the programs that
is listed at the beginning of this article by double-clicking the file in
the Finder, the program is started but the file is not opened.
CAUSE
This problem may occur if either of the following conditions are true:
- You have installed Microsoft Office 98 Macintosh Edition on your
computer but you have not yet run any of the Office programs.
-or-
- You have previously renamed, moved, or deleted any files that belong
to Microsoft Office 98 Macintosh Edition.
RESOLUTION
This problem should occur only once. If you quit the program and double-
click the file again, or if you click Open on the File menu and open the
file, the file is opened correctly.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
| Modification Type: | Major | Last Reviewed: | 11/25/2003 |
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| Keywords: | kbbug KB179998 |
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