Encarta Virtual Globe: Pointer Jumps to Random Places on Screen (179839)



The information in this article applies to:

  • Microsoft Encarta Virtual Globe 1998 edition

This article was previously published under Q179839

SYMPTOMS

When you use Encarta Virtual Globe, 1998 edition, the pointer may randomly jump from place to place on the screen.

CAUSE

This behavior occurs if you enable a feature in your pointing device software that causes the pointer to automatically jump to a designated location on the screen. In both the Microsoft IntelliType and Microsoft IntelliPoint software, this feature is called SnapTo. In the Logitech MouseWare software, this feature is called Smart Move.

RESOLUTION

To resolve this issue, disable the SnapTo feature in the IntelliType or IntelliPoint software, or disable the Smart Move feature in the MouseWare software. To do so, use the appropriate method.

Microsoft IntelliType Software

To disable the SnapTo feature in the IntelliType software, use the following steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Keyboard.
  3. On the Mouse Activity tab, click the SnapTo check box to clear it, and then click OK.
  4. Close Control Panel.

Microsoft IntelliPoint Software

To disable the SnapTo feature in the IntelliPoint software, use the following steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Mouse.
  3. On the Step Savers tab, click the SnapTo check box to clear it, and then click OK.
  4. Close Control Panel.

Logitech MouseWare Software

To disable the Smart Move feature in the Logitech MouseWare software, use the following steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Mouse.
  3. Click the Motion tab.
  4. Under Smart Move, click the Enabled check box to clear it, and then click OK.
  5. Close Control Panel.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:5/26/2001
Keywords:kb3rdparty kbprb KB179839