OL97: Right-Clicking Form with Attachment Closes Opened Form (178193)
The information in this article applies to:
This article was previously published under Q178193 SYMPTOMS
When you open a custom form on the desktop and use the right mouse button
to click (right-click) the same Inbox entry, the opened form will shut
down.
CAUSE
When you right-click the custom form in the Inbox, the form is loaded to
check for an attachment submenu. This is followed by a shutdown message
that causes the open form to close.
STATUS
Microsoft has confirmed this to be a problem in Outlook version 8.03.
This problem was corrected in Microsoft Office 97 Service Release 2
(SR-2).
For additional information about SR-2, please see the following article
In the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
MORE INFORMATION
This fix resolves the problem by not opening the form when right-clicked,
which also avoids form loading and form opening delays.
| Modification Type: | Major | Last Reviewed: | 10/16/2002 |
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| Keywords: | kbbug kbQFE KB178193 |
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