XCLN: Setup Cannot Register Comcat.dll in the System Registry (177805)



The information in this article applies to:

  • Microsoft Outlook 97 8.03, when used with:
    • the operating system: Microsoft Windows NT
  • Microsoft Exchange Server 5.5

This article was previously published under Q177805

SYMPTOMS

When you install the Microsoft Outlook client on a Microsoft Exchange Server computer, you may receive the following error:
Setup cannot register COMCAT.dll in the system registry
because an older version is in use. Close all applications
and try again.

CAUSE

The Microsoft Exchange Event Service that uses the Comcat.dll file may be running. This behavior is by design.

RESOLUTION

Stop the Microsoft Exchange Event service in the Control Panel Services icon before starting or continuing with the Outlook installation.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB177805