XADM: System Attendant Uses Unusually Large Amount of Memory (176682)

SYMPTOMS

When you are running Microsoft Exchange Server, the system attendant may use an unusually large amount of memory, causing the Windows swap file to increase in size. This problem typically occurs in organizations that contain a large number of sites and is not related to the Knowledge Consistency Checker (KCC).

CAUSE

In organizations that contain a large number of sites, the routing information database (RID) calculations performed by the system attendant can use large amounts of memory over an extended period of time.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K