OFF97: "The Specified Volume Does Not Support Long File Names" (176590)

SYMPTOMS

When you install Microsoft Office 97 on a network server that is running Novell NetWare 4.11, the following error message appears:

The specified volume does not support long file names.
You must select a destination that supports long file
names, or force the use of short file names. To force
short file names, exit now and restart Setup using the /F
command line option.

CAUSE

In earlier versions of Novell NetWare, the OS/2 name space driver is named Os2.nam. You can make long file name support available when this driver is loaded at a command prompt or in the Startup.ncf boot file. However, the name of the OS/2 name space driver has changed in Novell NetWare version 4.11 or later.

Most operating systems now support long files names. The OS/2 name space driver name changed from Os2.nam to Long.nam. In addition, you must register the new name space for each volume by using the following syntax:

ADD NAME SPACE <name space> TO <volume name>

For example, to add the long file name space to a volume named SYS, type the following command at the NetWare console:

ADD NAME SPACE LONG TO SYS

NOTE: Type this command at the NetWare console. You need to type this command only once per volume.