Large IDE Hard Disk May Run In Compatibility Mode (175629)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release 1
  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1
  • Microsoft Windows 95 OEM Service Release 2.5
This article was previously published under Q175629
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

If your computer contains an Integrated Drive Electronics (IDE) hard disk that is 8 gigabytes (GB) in size or larger, the Performance tab in System properties may show that the hard disk is using MS-DOS Compatibility mode. MS-DOS Compatibility mode may be in use for either the file system or for virtual memory. You may receive the following message: 
   Compatibility Mode Paging reduces overall system performance

In addition, the IDE hard disk controller that the drive is attached to may show an exclamation mark in a yellow circle in Device Manager, indicating a problem with the device.

CAUSE

This symptom described above may occur if all of the following conditions are met:
  • The IDE hard disk is 8GB in size and larger.
  • The IDE hard disk is not configured as the boot drive (C:).

RESOLUTION

A supported fix for Windows 98 and for Windows 95 OEM Service Release 2, 2.1 and 2.5 that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. To resolve this problem immediately, contact Microsoft Technical Support to obtain the fix. If you are not severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


This fix for Windows 98 should have the following file attributes (or later): 
   File name     Version    Date      Time     Size
   ---------------------------------------------------------
   Esdi_506.pdr  4.10.2002  11/10/98  8:51pm   24,430 bytes

This fix for Windows 95 OEM Service Release 2, 2.1 and 2.5 should have the following file attributes (or later): 
   File name     Version    Date      Time     Size
   ---------------------------------------------------------
   Esdi_506.pdr  4.00.1119  11/13/98  7:48pm   24,426 bytes

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and Windows 98.

This problem was corrected in Windows 98 Second Edition.

MORE INFORMATION

For additional information about determining common causes of hard disks running in MS-DOS Compatibility Mode, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 130179
TITLE : Troubleshooting MS-DOS Compatibility Mode on Hard Disks

For additional information about issues resolved by updates to this component in Windows 98, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: 193473
TITLE : Computer with IDE DMA Hard Disk Hangs When Resumed

For additional information about issues resolved by updates to this component in Windows 95 OEM Service Release 2, 2.1 and 2.5, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: 171353
TITLE : Computer with Ultra DMA IDE Controller May Hang

ARTICLE-ID: 161642
TITLE : Auto Insert Notification May Prevent Automatic Suspend

ARTICLE-ID: 160800
TITLE : "Fatal Exception Error" with Iomega IDE Zip Drives

ARTICLE-ID: 154976
TITLE : Error Message Running Jet Database Engine Stress Test

ARTICLE-ID: 154436
TITLE : Errors Accessing Hard Disk with Spin-Down Enabled

ARTICLE-ID: 154435
TITLE : Windows 95 IDE Support for SMART, DMA, and ATAPI Tape Drives

ARTICLE-ID: 153471
TITLE : Problems with Removable IDE Drives in Windows 95

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes



For additional information about Windows 95 hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

161020 Implementing Windows 95 Updates

Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kbHotfixServer kbQFE kbDiskMemory kbenv kbHardware kbprb kbQFE KB175629
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