XCLN: AutoForwarded DBCS Message Is Corrupted When Word Is Not the E-mail Editor (175350)
The information in this article applies to:
- Microsoft Outlook 97 8.0
- Microsoft Outlook 97 8.01
- Microsoft Outlook 97 8.02
- Microsoft Outlook 97 8.03
- Microsoft Exchange Server 5.5
This article was previously published under Q175350 SYMPTOMS
When you receive an AutoForwarded message in an Outlook client that was
originally composed using the Japanese Double Byte Character Set, the
message will appear garbled or with the order of the letters jumbled.
CAUSE
The above symptoms may occur if Microsoft Word is installed on your
computer and the option to "Use Word as the E-mail Editor" is unchecked.
WORKAROUND
From the Tools menu, select the option to "Use Word as the E-mail Editor"
and the message will appear correctly.
STATUS
Microsoft has confirmed this to be a problem in Outlook version for Windows
95. Microsoft is researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug KB175350 |
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