XADM: Custom Recipients Cannot Be Accessed via IMAP or POP3 Client (173776)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.0 SP1
- Microsoft Exchange Server 5.0 SP2
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 5.5 SP1
- Microsoft Exchange Server 5.5 SP2
This article was previously published under Q173776 SYMPTOMS
The following events may be logged in the Microsoft Windows NT Application
Event Log during an attempt to log on to a custom recipient from an IMAP
client:
Event ID: 1023
Source: MSExchangeIS Private
Type: Failure Audit
Category: Logons
Description: DOMAIN\username was validated as
/o=OrgName/ou=SiteName/cn=Recipients/cn=mailboxname but was unable to
log on to /o=OrgName/ou=SiteName/cn=Recipients/cn=mailboxname.
Event ID: 13003
Source: MSExchange IMAP4
Type: Error
Category: Authentication
Description: Logon attempt from 1.1.1.1 to username/mailboxname has failed:
EcDoPrivateLogon() call failed with error Logon failure.
Event ID: 11202
Source: MSExchange IMAP4
Type: Success Audit
Category: Authentication
Description: An IMAP4 client 1.1.1.1 successfully logged on to the mailbox username/mailboxname.
This last event is only logged if Diagnostics Logging for the
Authentication category is set to at least minimum.
The following event may be logged in the Application Event Log during an
attempt to log on to a custom recipient from a POP3 client:
Event ID: 13003
Source: MSExchange POP3
Type: Error
Category: Authentication
Logon attempt from 1.1.1.1 to username/mailboxname has failed:
EcGetMailboxDN() call failed with error. The requested mailbox is not
available on this server.
CAUSE
A custom recipient object on a Microsoft Exchange Server computer does not
have a physical mailbox associated with it. Therefore, it is not possible
for a POP3 or IMAP client to access a custom recipient object on a
Microsoft Exchange Server computer. This behavior is by design.
MORE INFORMATION
None of the protocols listed on the Protocols tab of a custom recipient
object can be used to access a custom recipient.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB173776 |
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