Client Cannot Resolve MX Record via Microsoft DNS Server (173676)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
This article was previously published under Q173676 SYMPTOMS
When you use a Microsoft Windows NT version 4.0 Domain Name Service (DNS)
server, your clients may not be able to successfully resolve mail server
names to IP addresses.
CAUSE
The DNS client is sending a recursive query to the Microsoft DNS server,
which is forwarding that query to a BIND-based DNS server. Some BIND-based
DNS servers return a Start of Authority (SOA) record with a Responsible
Authoritative Mailbox field instead of a Mail eXchange (MX) record. If the
authoritative DNS server for the domain in which the mail server resides is
one of these BIND-based DNS servers, the Microsoft DNS server will not
return that record to the client.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 7/15/2004 |
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| Keywords: | kb3rdparty kbbug kbfix kbnetwork KB173676 |
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